Blue Ocean Digital ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Information We Collect
We collect personal information you provide when you submit our contact form, including your name, email address, phone number, business name, and project details. We may also collect information about how you use our website through analytics tools.
How We Use Your Information
To respond to your enquiries and provide requested services
To send you information about our services (with your consent)
To improve our website and services
To comply with legal obligations
Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements. Some of our service delivery partners are based overseas including India.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no data transmission over the internet is completely secure.
Access and Correction
You have the right to access and correct your personal information. To make a request, contact us at [email protected].
Contact Us
If you have questions about this policy or a privacy complaint, contact us at [email protected] or 0449 671 673. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Terms & Conditions
Last updated: March 2026
These Terms and Conditions govern your use of blueoceandigital.com.au and any services provided by Blue Ocean Digital ABN 68 290 182 684. By engaging our services you agree to these terms.
Services
Blue Ocean Digital provides website design, SEO, Google Ads management, and AI automation services to Australian businesses. Specific deliverables, timelines, and costs are outlined in individual project proposals or service agreements.
Payment Terms
A 50% deposit is required before work commences on any project
The remaining 50% is due upon completion before the website goes live
Monthly services (hosting, SEO, Ads) are billed in advance each month
Invoices are payable within 7 days of issue
Late payments may incur a 10% late payment fee
Revisions
Website projects include two rounds of revisions. Additional revisions are billed at $80 per hour. Revision requests must be submitted within 14 days of the preview being sent.
Intellectual Property
Upon receipt of full payment, the client owns all custom design elements created for their project. Blue Ocean Digital retains the right to display completed work in its portfolio.
Client Responsibilities
The client is responsible for providing accurate content, images, and information in a timely manner. Delays caused by the client may result in project timeline extensions. Blue Ocean Digital is not responsible for content accuracy.
Cancellation
If a client cancels a project after work has commenced, the deposit is non-refundable. Any work completed beyond the deposit value will be invoiced at an hourly rate of $80.
Limitation of Liability
Blue Ocean Digital's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or special damages arising from use of our services.
Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Victorian courts.